Don't be embarrassed. We are here to help you, not judge you. The hardest bit will be picking up the phone and making that first step towards a more organised home.
You can do it yourself, but when learning any new skill, everyone benefits from time spent with an advisor. It makes the job easier, faster and more efficient. And, because the time is scheduled in your diary, there's less chance that it will slide to the bottom of your priorities. We will also spend time teaching you the tips and tricks to empower you to carry on without us once we are gone, but we are always here to help should you need us in the future.
If you do decide to go it alone why not check out The Declutter Hub with lots of free resources and a VIP membership too.
We charge an hourly rate of £35. We normally work around 4 - 5 hours so a session is usually £140 - £175.
An initial consultation is £20.
There are numerous financial benefits to our service:
- Being able to find everything you need in the home, preventing the unnecessary purchase of duplicate items in the future.
- Finding things to sell.
- Paperwork organisation very often results in a reduction in bills in the form of no more missed payments, recognising unwanted direct debits to cancel. We can also help you to organise your budget and research better prices for things such as insurance, etc.
- Some of our clients go on to make money renting out spare rooms that they have cleared, generating a monthly income for them.
- We regularly find priceless sentimental items during our decluttering sessions; we have also found large sums of money and even unpaid cheques for our clients to cash!
Decluttering and organising can also bring a much clearer perspective on where money has been wasted. Many of our clients report that their overall spending drops after their decluttering sessions as they have a clearer understanding of what they value and what they really need.
Ultimately, the benefits of being organised, feeling less stressed and being in control of your environment again are priceless. Many of our clients find that having their home more organised means that other aspects of their life are enhanced and they can move forward with their long terms plans once their previously disorganised home is no longer holding them back.
Some people are quite happy to tell friends and family about their decluttering projects, especially afterwards because they feel so uplifted and proud of their home. Others prefer to keep things private. The Clutter Fairy is a completely private and confidential service. There are no advertising logos on cars or uniforms and we will never discuss clients with a third party unless agreed. Occasionally, we will ask if we can take before and after photographs but this is entirely your choice.
Following a phone conversation to discuss your needs we will arrange an initial consultation to come to see your home and the space you need to organise. We will discuss an action plan and get started either then or on another day. All decluttering sessions are done together as it is always your decision what to keep and what to let go. If you know you want to get started, an initial consultation is not always necessary and will mean we may be able to start then project sooner.
Decluttering sessions normally take around 4 - 5 hours, as it can be a physically and emotionally difficult task. We advise a minimum of 3 hours. However, there is no set time on how long a particular project will take. It all depends on how much needs to be done and also how quickly you can make a decision. We will keep you focused on the task in hand and help you to prioritise - you won't be distracted by that box of family photos or old letters! Together, we can make huge progress in a day.
An open mind, uninterrupted time to work together and the desire to maintain the system we help you set up. By working together to organise your space, we'll create a system that specifically meets your needs. This will also help you keep on top of things, since it will fit in with your daily routines and habits. We can work out a manageable plan for other rooms you are concerned about that we feel confident you can accomplish without our help.
We will clean shelves and under cupboards where it will assist the decluttering process, but we don't offer a full cleaning service. If this is required we can make suggestions about what companies you could use.
I have been a member of APDO (Association of Professional Declutterers and Organisers) for over 10 years now and was delighted to be asked to join their Board in 2012. During my 7 years on the APDO Board, I helped develop and deliver training to over 400 UK Professional Organisers and provided one to one mentoring for over 100.
Sometimes, the best place to start organising is the area that is bothering you the most. But sometimes, that can also be inefficient so this is something we can discuss with you to work out the best route.
This is a huge fear for many people hiring a professional organiser. Things that are necessary or important to you will be incorporated into the organising plan, not removed just to provide a better "look." The goal is to make your life run more smoothly by creating an organisational system that fits around your life, not by making your life adapt to a pre-determined system. Ultimately, it will be you making all the decisions. We will just be there to guide and help.
Men, women, people working full time or part time, people with a disability, stay at home parents, retirees; there is no one type of person who is disorganised. It can happen to any of us. Quite often it is a significant life change that prompts a call. Moving home, having a baby, divorce, downsizing, losing a parent - these are all things that can leave us overwhelmed by our belongings. Working with a professional organiser is good for anyone who needs to regain a semblance of order in their busy life. If you just don't have the time or you can't get it scheduled, having someone to come in and help you with it means you'll get it done.
It depends on what you have already. Many people tend to have bought storage in the past to help them with their clutter but have just not managed to use it effectively. If you haven't and something is needed, we can help with suggestions as to what will be of most use to you.
Any items that you choose to get rid of will be recycled wherever possible using local charity shops and your local recycling centre etc. You may have things you can sell and we can advise you how to do this yourself. We are not able to take stuff to the tip for you due to Waste Carrier legislation but can take anything to the Charity Shop and will assist you to dispose of things on the day we declutter them.
We hope that you will feel inspired and motivated to maintain the organisational systems we have put into place during our time together but sometimes life just gets in the way! We can offer a maintenance package to keep you in control. We can arrange regular visits, which will help you stay organised or relieve the stress of things piling up when unexpected life occurrences happen.
Part of being organised is realising when to take action to get things back in the order that makes sense to you. Remember, being organised is not being perfect. It is being in control of your home so you can find what you want, when you want.
Yes. We can organise anything you don't have time for - we have recently organised events, booked holidays, managed a house move, project managed a property renovation, styled rooms, found a new property - the list goes on. Anything you need organising, just ask and we will let you know if it's within our area of expertise.
We have done so many paperwork declutters over the years that we have come across pretty much all kinds of documents. Today, technology means we actually need to keep very little but a paperwork sort out is all about keeping you within your comfort zone too. If you have historically kept 20 years of bank statements, you may feel nervous about offloading them all at once so we work with you to determine a system that makes you feel secure.
Increasingly, we work with clients with specific disabilities and special needs who are in receipt of Direct Payments or other benefits. Our input into the organisation of their homes and the maintenance of that has proven really helpful and has regularly been a service recognised as a legitimate expense by Social Services.
We are just a phone call away; we understand that life changes and can present new challenges, including new types of clutter (and we love seeing our clients again!)
If you call on behalf of someone else, we will just have a phone call with you first and then your relative or friend to make sure they are fully on board with the idea of us helping.
We also offer gift vouchers printed or by email if you wish to give a declutter as a gift.
Yes, absolutely. Lesley runs an online decluttering service too called The Declutter Hub where you can have a year's online support, step by step courses, live Q&A sessions with Lesley and her partner Ingrid for around the same price as a one to one session. Take a look and do let us know if you have any queries.
We help clients from all backgrounds and of varying levels of physical mobility, ultimately what we really need is your brain for the decisions and we can do the rest!
All you need is a telephone, but a laptop/tablet and a good quality internet connection would be ideal.
The minimum session time is 30 minutes, but we can schedule in as many hours as you feel you need (up to a maximum of 5 hours). Please note that where we are scheduling longer sessions, we will allow for a 10-minute break to be built into each hour as part of the cost. This is to ensure that you can remain refreshed and focussed throughout.
We can tackle almost any project that we could normally do face-to-face, but the ideal projects would be things like electronic organising (emails, electronic files, etc.) Please call us to discuss your requirements and then we can determine if virtual organising would work for you.
We can help with any kind of paperwork, the key to success with these projects is getting to know you as a Client to understand what systems will work best for you and what kind of paperwork you encounter on a day-to-day basis.
We can give some guidance but certain types of paperwork, for example, those relating to your tax returns you may wish to seek specialist guidance on how long certain items should be kept for. The key benefit to decluttering and organising your paperwork with us is that we will help to reduce the overall volumes and set you up with systems that will ensure you paperwork does not get out of control again.
We do not offer a waste removal/recycling service and we cannot remove paperwork that is confidential. We can however help to organise outside services that can facilitate the removal/confidential destruction of these items for you.
We can help you with anything from paperwork organising, meal planning, creating chore rotas and everything in between. If there are tasks on your ‘to-do-list’ that you are not getting to then we can either help to get them ticked off, or help to build an organisational system for you to make those daily tasks easier to stay on top of.
The length of time it takes will vary significantly from client to client. Give us a call and we can chat through your requirements and how we can help.
We do have some Clients that we assist with regular weekly/monthly tasks on a rolling basis, our aim is of course to help you organise your home and daily life in such a way that most of the tasks are easier for you to manage. However, we are always happy to see our Clients so if you feel you would benefit from regular sessions then please just ask.
We have worked with many different charities and outside agencies over the years, if you have a client who needs help with their decluttering and organising please do give us a call to discuss their requirements.
We have worked with numerous local authorities and Social Services over the years and charities including:
- Age UK
- The Stroke Association
- Royal British Legion
Yes, they should be involved at every stage including any consultation that takes place and they should also be present at each session. The reason for this is that our service is ‘client centred’ as we want them to feel in control of what decisions are being made about the items in their home.
We can undertake all of the physical aspects of the decluttering and organising, the key thing that we need to be confident of is that the client has capacity to make the necessary decisions when it comes to determining which items are leaving their home.
It depends on the circumstances. Please give us a call to discuss on an individual basis.
Simple answer, ALL of it! We can help you declutter before you move, pack, unpack, declutter after you've unpacked, organise your new home, suggest storage for your new home and project plan the move itself (including helping to organise movers, storage, etc.) Moving home is such an exciting thing but it can also be incredibly stressful, we have helped lots of our Clients move homes over the years. Call us today to see how we can help your move go smoothly and stress free!
We can get quite busy at certain times of the year and planning for a house move does require a little time, so we ask for as much notice as possible. The ideal time to call us is as soon as you put your home on the market, don't forget we can also help to stage it to help it sell faster (and potentially for more money!) If you are thinking of selling your home, call us today to see how we can help!
For the small price of an initial consultation you'll discover so many things you can do to your home where the costs are minimal - decluttering, cleaning, repairing, pressure washing. Even storage solutions and accessories to enhance your home can be inexpensive if you know where to look. The aim is to enhance your home at minimal cost. How far you wish to take it is entirely up to you. There is no obligation to start redecorating and buying new furniture but if your budget allows and it would be beneficial this is an option you can explore.
It's incredibly difficult to view your own home with the eyes of a highly critical buyer. We can objectively assess how best to use what you already have and determine if anything else needs to be added. You're emotionally involved in your home and the contents so it's hard to be completely objective. Have you stopped noticing that ugly wallpaper in the bedroom? We will look at your home with a designer's eye, going beyond cleaning and decluttering and into decorating and rearranging furniture, pictures and accessories.
Home staging is definitely an investment in getting a better return when you sell your home. For most people their home is the single largest asset they have and it needs to be sold making it look as appealing as possible. If you were selling your car, you would get it valeted first. If you were listing something on Ebay you would make sure your photo was good. Home staging is the same. If you improve the way something looks, it becomes more appealing and therefore more valuable.
Lesley Spellman, owner of The Clutter Fairy is trained by Ann Maurice of TV's House Doctor fame. So you can be assured that you are receiving a professional yet personal service from The Clutter Fairy.
Decorating may or may not be required - it is important to get the balance right and spend only where necessary.
We have done talks for everything from WI's to appearing on the main stages at events such as The Ideal Home Show so if you have a group that you think would be interested in hearing more about our industry please do call us.
We can tailor the presentation to suit the audience and we can talk about any of the services we offer including decluttering, organising, home staging, preparing to move home and much more! Our team has a wealth of experience in this industry and our Founder was on the board at APDO and was a trainer for new individuals entering the industry, so you are in good hands with us!
Typically, a presentation would be no more than an hour including questions, but we can tailor the timings and the style to your group based on their preferences and the location.